Process Engineer 2 - Wholesale

Employment Type

: Full-Time


: Engineering

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Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital.  We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

The Wholesale Business Process Management (BPM) team is seeking experienced professionals to help develop a strong operational excellence culture through the application of the Business Process Management (BPM) discipline.  BPM is a management discipline for defining, measuring, improving, and governing business processes so that Wells Fargo can deliver consistent, desired outcomes for our customers; manage our operations efficiently and effectively; and strengthen risk management and compliance. The Wholesale Business Process Management team focuses on the implementation of BPM principle across Wells Fargo.  By leveraging BPM, we pinpoint and analyze problems to move forward on a more efficient and effective path and deliver value to our business, customers and stakeholders.

The Wholesale Business Process Management group is searching for mid-senior level Process Engineers to support design and improvement initiatives within Wells Fargo's Wholesale Banking Group.

The Group BPM Team is being built in line with Enterprise BPM standards. The BPM Process Engineer 2 will report to a BPM Process Engineer Manager. They will partner and collaborate to support members of the Group BPM team, various Lines of Business (LOBs), the Enterprise, and other related teams while applying a critical eye to improving the business. The BPM Process Engineer 2 will be expected to consult and drive for results on various process improvement engagements involving elements of data gathering/analysis, cross-functional meeting facilitation, strategy alignment, and/or change management.

Key responsibilities include:

  • Develop and lead redesign initiatives that encompass end-to-end analyses and future state redesigns within fast-paced environments, utilizing process expertise for multiple business groups
  • Complete and/or lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions
  • Integrate vertical and may integrate horizontal solutions into the strategy
  • Overcome barriers related to cultural shifts, silo mentality as required
  • Ensure effective relationships among the design team(s) and partners
  • Manage assigned complex problems involving multiple, possibly competing, business processes/process segments to identify risks/ impacts/ opportunities and where analysis of situations or data requires an evaluation of intangible variance factors, conceptual thinking, and problem solving skills
  • Apply intermediate process engineering tools such as determining Sigma level, Takt Time, Value Stream Analysis, Regression, Hypothesis Testing and techniques that can be used to enhance processes for teams, departments and business units identified as inefficient or costly. Process reviews may impact vertical or horizontal business units
  • Include financial analysis
  • Create key indicators (metrics) for future state assessment
  • Drive business awareness of quality/process methodology
  • Consult with leaders and front-line team members to understand, influence, adapt analysis, and create alternatives for consideration, drive results, and bring issues to resolution
  • Leverage business acumen effectively to impart relevant information to business partners and matrixed leadership
  • May coach teams in LEAN/Six Sigma or Enterprise Process Engineering, process and tools
  • Provide coaching and mentor less experienced team members

** Strong desire for team member to sit in Charlotte, NC office but will consider other Wells Fargo locations  specifically Minneapolis, MN, Chandler AZ **

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 7+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 5+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)

Desired Qualifications

  • BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
  • Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
  • Knowledge and understanding of Statistical Analysis software such as Minitab
  • Facilitation skills such as Helix
  • Change Management skills such as Prosci/ADKAR
  • Knowledge and understanding of Rapid Process Automation software such as Blue Prism

Other Desired Qualifications
  • Relevant Strategy and/or Big 4 Consulting experience
  • Demonstrated experience leading large-scope and change intensive process improvement initiatives to successful conclusion
  • Ability to lead, present, and obtain buy-in from large stakeholder groups spanning staff team members through senior leadership Demonstrated experience with business process mapping tools such as Visio or iGrafx
  • Demonstrated ability to deliver relevant information to business partners in a clear, concise format
  • Demonstrated ability to facilitate effectively in either a face-to-face or virtual environment
  • Proven experience in developing and implementing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities
  • Demonstrated ability to execute process improvement methodologies with emphasis on Lean principles
  • Prior financial industry and/or Wholesale Banking experience
  • Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities Knowledge and understanding of statistical analysis software, such as Minitab
  • Experience with development of performance management systems, including production standards development and application
  • Experience with leading others, either as direct reports or part of a formal project / initiative team
  • Knowledge and understanding of Rapid Process Automation and related tools, such as Blue Prism
  • Bachelor degree or equivalent with major in Engineering, Mathematics, Operations Research, or similar discipline  

Job Expectations

  • Wells Fargo Business Process Management Advanced learning level or Wells Fargo Business Process Management Advanced Knowledge Check and external LEAN/Six Sigma Black Belt within 1 year of job start date.
  • Ability to travel up to 15% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Minneapolis: Min: $78,100 Mid: $110,000
NC-Charlotte: Min: $78,100 Mid: $110,000
NC-Charlotte: Min: $78,100 Mid: $110,000
IA-Des Moines: Min: $78,100 Mid: $110,000
AZ-Chandler: Min: $78,100 Mid: $110,000

Street Address

MN-Minneapolis: 600 S 4th St - Minneapolis, MN
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
IA-Des Moines: 801 Walnut St - Des Moines, IA
AZ-Chandler: 2850 S Price Road - Chandler, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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