As part of the Integrated Technology Operations, Distributed Technology Operations (DTO) team, the Computer Operations Analyst 2 (COA2) primary role will be to provide technical expertise to highly complex issues and initiatives related to the support and maintenance of the Corporate Distributed Computing Platforms (OS and Hardware) both Virtual and Physical including the following core focus areas; Windows Servers, UNIX based Servers (AIX, Solaris, HP-UX), Linux based Servers (Red Hat SuSE). Candidate will also be expected to provide guidance to technical system support initiatives.
Working as part of the Distributed Technology Operations team, candidate will assume responsibility for event escalation, alert and incident management service, change event support and execution service, break fix service including problem diagnosis, troubleshooting repair and resolution of issues impacting systems and impaired user functionality.
This Operations team provides 24 x7 services and the candidate will be required to work a NIGHT shift position scheduled Wednesday Saturday (A combination of two 12 hour shifts as well as two 8 hour shifts to be determined)
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.