Operations Manager

Employment Type

: Full-Time


: Non-Executive Management

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Sodexo Corporate Services seeks a qualified Facilities Manager for a pharmaceutical client in Pennsylvania, PA.? This manager will be responsible for the facilities management, which may include space planning, and layout, maintenance, janitorial, building security and mail services, space planning and layout, maintenance, janitorial, building security and mail services.


Other duties include but not limited to:


  • Work in?collaboration with the Facility Manager, oversee the operation, staffing, performance and development of the Facility Management service delivery staff
  • Ensure client satisfaction with client Facility/Property Management by providing a seamless interface into client real estate organization; demonstrate leadership, responsiveness and creativity
  • Manage and Lead Soft Services?and implement the annual management plan; accomplish key performance indicators as identified by client
  • Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client
  • Ensure compliance with Sodexo minimum audit standards
  • Share best practices with the assigned owner of best practices for Sodexo
  • Develop monthly/quarterly variance reporting on all operating budgets on a timely basis
  • Develop and implement innovative programs, processes and producers that reduce short and long term operating costs and increase productivity. Work closely with the Sr. Facility Manager, and the client
  • Manage each vendor or supplier regarding goal setting, performance criteria, and performance review
  • Provide the lead role to monitor customer satisfaction and increase it
  • Source local services and goods needed to perform day-to-day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.
  • Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.


GMP & GxP experience is a plus!



Responsible for a single scope of work in hard services area. 3rd in command
Supervises the account as the #2 manager and has full responsibility including supervision of other managers. Responsible for entire account when the Director of Facilities Ops is not present. In Univ. same as above as well as size and scope is less than an Ops 2;

Key Duties
- Manage one other manager; typically in account with smaller volume and FTE count; Manage by walking around; Staffs, trains, and is responsible for employee development

- Technical client interface

- Payroll and time mgmt. of frontline staff

- Oversees and coordinates projects

- Manages work orders/CMMS

- Manages mechanicals (i.e. HVAC)

- Manages financials

- Responsible for client relations/engagement

- Manages QA and Safety


Basic Education Requirement - Bachelor?s Degree?or equivalent experience

Basic Management Experience - 3 years???

Basic Functional Experience - 3 years?work experience in facilities maintenance, plant operations or engineering services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Associated topics: cultivate, forklift, fork lift, garden, manage, manufacture, plant, plant management, production management, ship

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