Outbound Call Center Specialist

Employment Type

: Full-Time

Industry

: Retail



Momentum Solar is a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade. We implement the entire solar process to ensure a seamless transition to renewable energy.

We are looking for a vibrant Customer Service Representative to assist in Inbound Calls. This person will be assisting customers and employees on any inquiry regarding Momentum Solar.

Job Duties:

  • Ability to handle a high volume of phone calls
  • Handle Customer issues with patience and poise.
  • Become a Subject Matter Expert on Solar Technology and Renewable Energy
  • Serve as the first level of customer service for inquiries and problems
  • Use different applications to gather the necessary information and notify management
  • Update company database by inputting information from each call and keeping customer fields current
  • Requirements:

  • Candidate must be able to work in a team environment
  • Must have a 'team first' attitude
  • Meticulous attention to detail
  • Able to excel in an extremely fast paced environment
  • Ability to handle many different types of personalities
  • Must be able to take direction from senior management
  • Bachelors Degree or Equivalent work experience.
  • Momentum Solar is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

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    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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