Description Infosys CISRUN Lead Consultant US-SCCM/Computing
Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 200,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake. Wanted: Global Innovators To Help Us Build Tomorrows Enterprise
As a Lead Consultant, you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Location for this position is in Sacramento, CA
. This position may require travel and/or relocation
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience with Information Technology. Preferred
At least 6 years relevant experience in Application Packaging Technologies Flexera admin studio
Knowledge on SCCM roles and understanding of hierarchy
Understand and Create patches, Updates, upgrades for applications, manage app decommissioning\\roll offs
Analyzing legacy setups and repackaging them to create windows installer packages.
Creating transforms for customizing existing windows installer packages.
Managing Conflict for the applications.
Testing application in a Lock down environment
Troubleshooting application for issues faced during packaging.
Troubleshooting and testing of packaged applications, creating custom actions using VBScript, WiseScript
Updating Database, end-to-end testing, manage and maintain application reports (weekly/monthly)
Deployment of the packages using Deployment Tool by creating tasks, jobs and scheduling it
Raises Change Request (CR) for the changes in production servers, following up with the CAB meetings and implements the change
Carries out live rollout of changes to the production environment
Enhancing value to the process by means of new documents and knowledge transfer
Interface with business & technical support to determine the best requirement specifications
Develop workflow charts and diagrams to ensure production team compliance with client deadlines
Implement technical procedures and standards for preserving the integrity & security of data, reports and access
Prepare & Maintain SOP, Skills Matrix, RACI Matrix, document tracker, RAID Log
Ability to quickly develop good working relationships with customers and team members.
Intel based, PC Servers (i.e. Firmware configuration and updates, identification of processor types and memory configurations)
Diagnostic and fault isolation experience with two of the following SW products:
Remote support experience using:
A remote support or IT monitoring tool (i.e. WebEx support, GoToAssist, TeamViewer)
A remote access hardware product (i.e. iLO, DRAC, RSA, other)
Package Studio/Install shield & create transform files using Microsoft Custom Installation Wizard and Wise tool.
Understanding of MSI technology and command line options available.
Proven experience relating to PowerShell, WSH VBScripting, and Batch Scripting etc.
Experience with any Software Distribution tool like Configuration Manager, SCCM, KACE etc is plus.
Experience with any application virtualization tool like Thinapp, APPV etc is plus.
Resolving DLL conflicts, registry settings, recognizing applications related problems Windows XP Command line knowledge [Cacls, Xcacls, Regsvr32 etc] Testing Application in environments to include Windows 7, Windows 8 and Windows 10
Experience and desire to work in a Global delivery environment
Communication and Analytical skills
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements About Us
Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Associated topics: business advisory, business analysis, business intelligence, client, consult, information technology consultant, market, marketing, sap, senior consultant