Representative, Cred/Colls II

Employment Type

: Full-Time

Industry

: Miscellaneous



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**Overview** Contacts customer to discuss account status and request payments. Prepares delinquent accounts for outside collection activities. Work closely with AR daily on cash application. High levels of proficiency in excel use and computer skills to research and key information and run reports. Maintains current receivable account balances, while satisfactorily answering internal and external customers' questions. Responsible for special account assignments. **Responsibilities** - Contacts customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections matters in order to provide for the prompt turnover of accounts receivable and resolve any disputes/issues/complaints, along with updating systems as required by the credit policy and procedures, using oracle and other databases to ensure quick resolutions to issues. - Applies payments and/or credits/adjustments to keep delinquency and bad debt to a minimum, research applications of credit adjustments to assure the customer adjustments or deductions made or taken are reasonable, processed and cleared from customer's account on a timely bases, Instructs Accounting on payment applications and/or credits/adjustments to keep delinquency and bad debt to a minimum. - Prepares information for collection agency and/or attorneys for delinquent accounts, disputes over discrepancies in invoices and negotiates payment plans when needed. - Creates reports necessary to reconcile accounts and to report to management the status of accounts. Prints invoices and statements to send to customer. - May assist in training for new hire employees in department. - Special projects, as requested by management. **Qualifications** Typically requires general and/or vocational training plus 2 to 4 years of related experience. - Experience with delinquent customers to collect payments and settle accounts. **Company Overview** About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at. \#CSA **Posting Tags** \#LI-DNP **Location** _US-IL-Schaumburg_ **Company** _Canon Solutions America, Inc._ **Requisition ID** _23074_ **Category** _Accounting/Finance_ **Position Type** _Full-Time_ </script>

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