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minority | Concessions Director - Citi Field - Flushing, NY in New York, NY

Concessions Director - Citi Field - Flushing, NY

  • ARAMARK
  • 143 Chrystie St
  • New York, NY 10261
  • Full-Time



Overview:

About Aramark
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



Description:

Management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Day to Day:

  • Direct, plan and coordinate all aspects of the front and back of house operations within the concessions department.
  • Responsible for the operation of portable and permanent concession stands.
  • Developing and maintaining service techniques and food quality, profit and loss controls, inventory levels and labor and product cost monitoring.
  • Assist in the development of short and long term financial and operational plans.
  • Responsible for hiring and scheduling of staff; providing leadership and development and motivation of staff.
  • Ensure that client objectives and high standards of guest service are met and maintained.

Essential Functions:

  • Leadership: Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure food services appropriately connects to the Executional Framework. Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees. Ensure safety and sanitation standards in all operations.
  • Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model. Identify client needs and effectively communicate operational progress.
  • Financial Performance: Adopt Aramark process and systems. Build revenue and manage budget, including cost controls with regard to food, beverage and labor. Ensure the completion and maintenance of P&L statements. Achieve food and labor targets. Manage resources to ensure quality and cost control within budgetary guidelines.
  • Productivity: Implement and maintain Aramark agenda for both labor and food initiatives. Create value through efficient operations, appropriate cost controls and profit management. Full compliance with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution and food service.
  • Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.




  • Requires at least 4 years experience and 3 years in a management role.
  • Bachelor's degree or equivalent experience.
  • Previous P&L experience, management within a convention center or sports venue
  • Proficiency in Microsoft Office
  • Must be able to work a flexible schedule that includes night, weekends and holidays.


Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/Veteran





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