Come join Amazon Key for Business to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene. Today, Key for Business Technology supports Amazon Logistics and its scope is expanding every day.
Our team is actively seeking motivated and multi-talented individuals who are passionate about transforming the logistics and package delivery operations. We are inventing the next-generation smart warehouse and smart delivery operation with cutting edge technologies in IoT (Internet-of-Things). We develop technology based solutions matching customer needs and delivery capacity with precision and efficiency, and expanding and transforming delivery experience with unprecedented quality, productivity and scale.
As a Senior Program Manager, you will be a leader and innovator in creating technologies, solutions and processes for delivery worldwide. Your primary responsibility is to manage programs that involve cross-organization, cross-function and cross-geo collaboration. You will take ownership of converting business objectives into schedule, priority, and roles & responsibility for the program team. You will manage program execution, communicate with many internal and external stakeholders, mitigate risk, and resolve conflicts.
Furthermore, in this role you will lead the execution of Amazons partnership agreements with commercial businesses to install, activate, and support Key for Business technology. You will work closely with the business development team who is pursuing new commercial partnerships. Once partnership agreements are in place, you will lead a cross-functional operations team to complete the scope of work, develop and report operating performance metrics, coordinate actions with the commercial partner, and deliver IoT technology to our Customer.
As a senior member in the organization and an industry veteran, you will be expected to contribute wherever the organizational or business need arises. That includes participation and influence in research, strategy setting, and decision making at every phase of a technology development from business ideation to technology development to solution launch.
3 years of program management experience
Experience in core operations functions such as supply chain, service operations, and customer service
Operations leadership experience including familiarity with capacity management, labor planning, customer service, supply chain, and core operations metrics
Experience with Sales and business development, including forecasting business opportunities and creating product and service offerings
Knowledge of mobile, connectivity, embedded, and web technologies.
Bachelors degree in Business.
Masters degree in Business.
Passionate about the growth and success of Amazons Key for Business Team while also learning about IoT technologies
Experience defining and communicating project objectives, status, and performance metrics to key stakeholders
Experience either directly or indirectly with large scale program management
Experience with reading and interpreting business financial statements
Experience with authoring, negotiating, and executing commercial contracts
Successful leadership of geographically dispersed team
Experience leading tech teams or technology based individual contributors including, but not limited to, SDEs, BIEs
Strong program management acumen
Experience leading medium to large projects across multiple teams
Ability to resolve ambiguity
Demonstrated ability to dive deep into technical and business issues and negotiate a path forward
Thrive in an entrepreneurial environment.
Maturity, judgment, ability to earn trust.
Amazon is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task