• Amazon
  • Norfolk, VA
  • Information Technology
  • Full-Time
  • 1178 US-13

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Overview: For more than 12 years, Amazon Web Services (AWS) has been the worlds most comprehensive and broadly adopted cloud platform. Are you ready to help our customers in their journey to the cloud?
The Worldwide Public Sector (WWPS) Customer Enablement team is a growing team of advanced specialists that provides operational and strategic support to a specialized group of accounts ranging from universities, government agencies, and non-profit organizations.

As the Strategic Initiatives Program Manager for the Customer Enablement team, your initial focus will be on creating the strategic framework from which the Worldwide Public Sector (WWPS) organization will drive cost optimization initiatives for our customers. This will include partnering with Sales, Marketing, and Business operations to develop programs and processes to better enable our customers to take advantage of AWS products and services in the most cost efficient manner. You will work some of the largest and fastest growing public sector customers by engaging with their Enterprise IT, Operations, and Finance teams to implement best practices for cloud adoption while accessing all available cost savings.

You must be a self-starter, comfortable working directly with customers, and experienced in leading cross-functional initiatives and programs.

Role & Responsibilities:
Develop scalable programs and success metrics to drive initiatives around cost optimization for WWPS
Partner with cross-functional teams including Sales, Lead Development, Marketing, and Business Operations to deliver on multiple optimization strategies along the customer lifecycle journey
Develop training and documentation that the organization and customers can leverage at scale
Deep research and analysis to provide data based insights to the AWS sales teams to help win or grow sales opportunities and help key customers understand opportunities for optimization and cost savings
Simplify complex issues, provide customized reporting and effectively communicate in depth analysis to AWS customers
Gather insights from the business, develop opinions and present solutions to sales leadership, and be the advocate internally for customer experience issues

Basic Qualifications
3+ Experience with cloud billing and optimization
5+ years of technology related sales, technical sales, enterprise cloud and/or business development
3+Advanced proficiency in Microsoft Excel with the ability to analyze large data sets, create financial models, and simplify complex data
Proven experience developing and leading large scale programs or initiatives
Proven experience leading cross-functional teams
Proven experience working with sales to optimize the selling experience
BA/BS degree required

25% Travel required
Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Preferred Qualifications
Ability to manage your own schedule to meet the specific needs of your customers
Experience working in a Cloud Center of Excellence

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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