Principal Product Manager - Tech, Amazon Photos on Alexa & Devices
Employment Type: Full-Time
Industry: Advertising/Marketing/Public Relations
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Every day, people around the world make new memories and every day people connect with each other and their history by reminiscing in memories past.
Amazon Photos’ mission is to help our customers store, relive and share a lifetime of memories - and we do it by earning our customers’ trust with a service that is relied on by millions of Prime members, inventing new experiences to surprise and delight our customers, and by integrating deeply with Amazon’s other products like Alexa and the Fire TV in order to make these memories shine in your home.
We have been growing as a business and now we are growing as a team, looking to add a senior product leader to the Product Management team to serve as lead, Principal Product Manager for Alexa & Amazon Devices.
Who you are
You love products and you love the art of product management as a true principal (or senior) PM. You’re not looking for a role to immediately parlay into people management, but rather a place to apply your experience as an inventor and in product management to a new set of challenges. In some way, shape or form you have material experience building digital, consumer product experiences that live or die by the whims of quixotic, human behavior (e.g. if your only PM experience is building enterprise tools, this likely isn’t the right role for you, and if your “consumer” experience is building something customers have to use vs a product people want to use, this also isn’t for you).
What challenges / opportunities you will face
A winning photos experience can deliver joy to customers throughout the day: a walk through memory lane with “This Day” as you start your morning, a smile generated as you walk by an Echo Show or Fire TV or glance a beautiful family portrait printed on the wall; and, at the end of a refreshing weekend when you share the dozens of memories captured with grandparents far away and receive their heartfelt thanks.
However, while the opportunity to enrich people’s lives is enormous, we are at a structural disadvantage to the two incumbents in our market-segment: both own/develop mobile operating systems where they’ve integrated their photos apps at levels we do not have access to and both have over a decade head-start building features and technology to create photos experiences.
The right candidate for this role loves to be the underdog, has an enduring belief that Amazon can build something important in this product category, and relishes in this unique challenge and opportunity.
The unique responsibilities of this role
As our Principal PM for Alexa & Amazon Devices, you will be the sole PM working with and supporting our team focused on inventing the future of photo experiences on Alexa-enabled and Echo devices. You will work closely with the Amazon Devices organization to invent these experiences for devices which are already in millions of homes, and also devices which have yet to be invented. You will also work closely with our PM for Fire TV and Fire Tablet to make sure the Amazon Photos product and organization is well represented with these partner teams. As you invent, you will work with a team of UX designers and our feature product managers to make sure we are building a cohesive customer experience across every surface area. You will also collaborate with the marketing organizations of the Amazon Photos and Amazon Devices teams to identify new ways to educate customers about photos experiences, grow our customer base, and be responsible for setting and tracking the right goals to track our success.
How to introduce yourself
In the above job description, we have tried to be as explicit as possible about what we are looking for in this role. Therefore, an introductory email to us would read similar to the following:
“I have worked in product management for 8[+] years, delivering customer-facing products which people love to use. For example, in my role as product owner of 'Product X,' I owned the entire product life-cycle, from inception to research, development/execution and post-launch iteration, ultimately achieving notable 'Success Y.' In addition, I have worked directly with senior management on project Z, which brought significant additional ‘value Q’ to the enterprise and our customers. My success as a builder comes from the synthesis of my deep product knowledge and ability to create primary research (Dive Deep + Invent & Simplify) and have delivered successful products throughout my career (Deliver Results). I am excited by the Amazon Photos business and the prospect of working in an entrepreneurial environment to help a new business invent on behalf of customers and scale.”
· 8+ years of experience in product or program management, product marketing, business development or technology
· Experience with feature delivery and tradeoffs of a product
· Bachelor's Degree
· Experience with end to end product delivery
· Experience contributing to engineering discussions around technology decisions and strategy related to a product
· Experience overseeing roadmap strategy and definition
· 6+ years of product management experience building customer-facing software experiences
· Product fluency/background with history and current offerings in personal photo software
· Technical fluency and depth including potential familiarity with photo and cloud storage services, personal electronics, and voice-forward experiences.
· Agility with SQL/Redshift and other self-service BI tools
· Experience participating or leading UX research, UX Design Sprints, or guerilla development/prototyping processes
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
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